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Our Response to COVID-19: Health & Safety Update - Click Here

BASE News

Our Response to COVID-19

We are excited to announce that our Williamsburg Brooklyn office will reopen on July 14, 2020. Our temporary hours will be Tuesday 9AM-2PM (first appointment at 9AM, last appointment at 2PM). We will open more days and hours as needed. The Brooklyn Athletic Club (BAC) continues to be closed. Please use the entrance to the left of the BAC entrance on Berry street. There will be a buzzer to unlock the door. The entrance will open up to the elevators, which you will take directly to the 3rd floor.

What to expect when you visit our practice:

  • All patients are required to wear a face mask when they enter the office. We will provide you with a mask.
  • Upon entering the office, every patient will be subject to a touch-less temperature check before proceeding further (we will have to reschedule your appointment if you report any flu-like signs or have a fever or a cough).
  • After their temperature check is complete, all patients will be asked to wash their hands with soap and water for 20 seconds or use the provided hand sanitizer.
  • Gloves will be available for use during your session. Both mask and gloves should be worn throughout the ENTIRE visit.
  • There will be one physical therapist and one exercise physiologist on site to allow for social distancing.
  • To limit the number of patients in the office or any area at one time, we are expanding the appointment time per visit by 5-10 minutes, and to allow for extensive cleaning procedures in between patients.
  • We ask patients to arrive at their exact appointment time. If you notice that you will be late, please call us so we can make arrangements

Our office protocol and precautions for your safety:

  • Pre-screening for all patients. Our office will communicate with you beforehand to ask some screening questions. You will be asked those same questions again when you are in the office.
  • Our staff is pre-screened daily and are required to wear a face mask, gloves and face shield at all times. As our pre COVID-19 protocol, our physical therapist always has a new pair of gloves per patient.
  • We kindly ask for only the person with the appointment to enter the office, unless you are accompanying a minor.
  • Co-pays will be processed remotely, no signatures on credit card receipts will be required. We will implement touchless transactions when possible.
  • The use of CDC approved medical-grade cleaning supplies will be used on all equipment in our clinic.
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